FAQ

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FAQs

Are website development costs tax deductible?
The cost of your new website is fully deductible from your tax bill if you are a Ltd company, if you want to sell on-line accepting paypal or credit cards direct to your bank, or your current site is a little outdated – get a brand new one from Real Code Ltd
Why are your prices so affordable compared to other design agencies?
After 15 years of developing web applications, we now specialise in working with start-ups and small businesses and thanks to our automation experience have managed to streamline our process using our head start framework so we are can work quicker and more efficient without the need for outsourcing with both the design and the build. This means we can lower our prices to a level that works for a new small business or individual.
Do I have to change my web hosting provider?
If your current host is Linux supporting the latest version of PHP with mySQL then no, you don’t all our fixed price websites include great high quality web hosting.
Is there a limit as to how big my site can grow and how many pages you can host for me?
Our websites come with 1GB of website space and a massive 10 GB traffic per month. However, there’s no limit as to what we can host for you. Just contact us to discuss your requirements.
Will my website have a Google friendly site map?
Yes! Our website framework comes with SEO best practice built in, so we make sure all the pages of your site can be found by search engines using the automatically updated search engine friendly site map.
Can you set up Google Analytics tracking for me?
Yes! Simply provide us with details of a Google Account (e.g. Gmail) and we’ll set everything up so you can get reports by email every week on your website!
Will my website work on a mobile phone or tablet computer?
It certainly will, all of our fixed price websites are build with a template framework that shrinks and adapts to the width of the screen, you can test this for yourself by resizing your PC browser window. The screens on tablets and phones are narrower than a computer monitor so the website adapts automatically.
Will my website work across all browsers?
Yes your website will work well in the latest versions of all popular web browsers such as Internet Explorer, Chrome, Firefox, Safari and Opera.
How do I know that my website is safe and secure?
All our fixed price websites come with a built in software firewall which blocks logins after a limited number of failures to keep hackers out, and antivirus automatically scans files on the site for any malware.
Who hosts my website?
We are your hosts, every fixed price business website comes with 12 months hosting included as standard on our high specification, fully managed, ultra secure servers.
What is a content management system?
All our fixed price websites come with a drag and drop page editor that allows you to edit text, layout and images on your website yourself without getting a developer involved
What’s included related to maintenance?
We will help you by email or our support desk if your website stops working for some reason. We also take care of server framework, and plugin updates for you.
What’s not included in “maintenance”?
Following launch of your website, support does not include additional development of your websites, e.g. if you want us to add new features or more design, content changes to your website the drag and drop builder enables you to make content changes yourself – we will naturally help you with the builder when you need and tips.
What do you charge for additional development?
Our fixed price websites are designed to be entirely managable by yourself once delivered, including adding extra pages, for bespoke development we charge a standard hourly rate of £50 per hour for website development.
What are the costs for hosting and support after the first year?
At the end of the first year, you will be invoiced for the second year at our standard hosting rate of £129 per year so there is no gap in your hosting / domain service. This includes domain renewal, hosting renewal and on-going support.

We will send you an email toward the end of the year reminding you that renewal will happen shortly and if you want us to cancel it you need to let us know before the subscription ends, we can package your website for you in the unlikely event of you wishing to switch host.

What makes you different as a web company?
We handle everything from registering your domain and setting up hosting to design, build and delivery of an immediately mobile friendly, search engine ready secured website for you because we’re experts at it.

Our packages are complete including hosting, your domain, design based on a licensed top 10 premium wordpress theme that is yours to keep, build, launch and support are all included along with SSL connection. If you paid for the domain, hosting, theme, plugins, and time to set everything up separately and the cost works out far higher!

We will not tie you in with any contracts. If you want to move your website for any reason to another provider you are free to do so, but we would be sad to see you leave.