If your buyers expect quality
The borough of Richmond upon Thames supports a particular mix of businesses: independent shops, cafés and professional firms along its high streets; landscapers, garden designers and home-improvement trades serving its residential streets; and a substantial education sector. If your customers live in that world, they're often buying on reputation and presentation rather than price — and they tend to check a website before they commit.
That has a practical consequence: your site is frequently the evidence, not just the advert. A visitor weighing up two landscapers or two independent shops will often pick the one whose online presence looks cared for. Design restraint, real photography and verifiable detail tend to matter more here than slogans.
We're a London-based studio delivering remotely UK-wide — brief by phone or video, progress by email, approvals in writing. You work directly with the senior developer who builds the site — the same brief-to-build continuity whether you're in Richmond or anywhere else.
For premium independents
Independent retailers, cafés and boutique firms usually need a compact site done properly: strong photography, clear opening information, menus or ranges that are easy to update, and a Google Business Profile kept complete if your premises make you eligible. What tends to hurt is a dated site suggesting a dated business — or a builder you can't update without paying per change. A CMS you can use yourself removes that dependency.
For landscapers and garden designers
Garden work sells on portfolio. Buyers want to see gardens that resemble theirs — real before-and-after photography captioned with what was done usually outperforms descriptive copy. Seasonal demand also means the site should capture early researchers months before they book: galleries, planting notes and honest pricing guidance all help. Our guides to web design for landscapers and garden designers and social media for landscapers cover both halves of that.
For schools and education providers
School sites carry obligations most business sites don't: accessibility as a requirement, statutory information that's actually findable, and an admissions journey that works for busy parents on phones. Structure and WCAG-conscious build matter more than visual flair. See web design for schools and educational institutions, our websites for schools service page, and social media for schools where ongoing communication matters.
Common gaps worth fixing
A few issues recur on local business sites and are cheap to correct. Photography that's never been updated — buyers notice when a portfolio or shopfront looks five years old. Enquiry forms asking for more than name, contact and one line of context — each extra field loses people. Opening hours or service details that drift out of date, which quietly tells a careful customer the business isn't attended to. And sites owned in name only, where the domain or hosting sits in a supplier's account — check that now rather than when you want to leave. None of these require a redesign to fix, and we'll tell you if that's all yours needs.
What to check in a supplier
- Written fixed price — scope and cost agreed before work starts; vague day rates are where budgets leak.
- Ownership — domain, hosting and CMS access in your name from day one.
- Who builds it — the person you brief should be the person doing the work.
- After launch — ask what support is actually included, not what's implied.
Pricing and delivery
Every project starts with a short call and a written fixed quote within 24 hours — 50% deposit, balance only when you're happy. Many independent and trade businesses fit the Brochure Site at £1,995 (ten pages, CMS, on-page SEO, typically one to two weeks); the Essential package from £495* covers a compact three-page presence. Three months' support is included, and website maintenance plans from £50/month keep a site updated and backed up. *Prices exclude VAT.
Browse the portfolio for the standard we build to. Working nearby? See Twickenham — also in this borough — or the full location guide.
Questions we're asked
Do you meet clients in Richmond? We work remotely — calls, video and email — which is how we keep fixed prices and fast turnarounds. If a project genuinely needs on-site presence we'll say so honestly.
Can you write the copy? Yes — copywriting is part of the service.
How long does a site take? A Brochure Site typically goes live in one to two weeks; more complex builds are scoped in the written quote.
Tell us about your business — same-working-day reply with a fixed price and an honest recommendation.